📑 Table of Contents
- 01. What is Leopard Lahore Zonal Office?
- 02. Exact Location & How to Reach
- 03. Complete Contact Information
- 04. Services Available at This Office
- 05. Zonal Office vs National Head Office
- 06. How to Set Up Corporate Account
- 07. Complaint Escalation to Zonal Office
- 08. Franchise Inquiry Process
- 09. Job Applications & Careers
- 10. Office Timings & Best Visit Times
- 11. Frequently Asked Questions
Leopard Head Office Lahore – Complete Details
Many users search for “Leopard head office Lahore” expecting the national headquarters, but Leopard’s actual National Head Office is located in Karachi at 19-F Block-6 PECHS. What exists in Lahore is the Zonal Office at 20-K Gullberg III – a regional hub managing Punjab operations and supervising 60+ Lahore branches.
This Zonal Office serves specific corporate needs: bulk shipping account setup for businesses sending 500+ parcels monthly, franchise inquiry meetings for entrepreneurs wanting to open Leopard outlets, regional complaint escalation when branch-level issues remain unresolved, and high-value shipment coordination above Rs. 50,000 declared value. It is NOT a regular parcel dropoff location.
This guide covers the exact Zonal Office location with detailed directions, department-wise contact information including direct phone numbers and WhatsApp, services available versus those requiring Karachi Head Office approval, corporate account setup procedures, complaint escalation hierarchy, franchise application process, and job application protocols.
What is Leopard Lahore Zonal Office?
Office Classification & Role
Leopard’s Lahore location at 20-K Gullberg III is officially classified as a Zonal Office or Regional Hub, not the National Head Office. This office manages Punjab region operations, supervises 60+ Lahore branches spanning Gulberg to Bahria Town, coordinates with surrounding cities like Kasur and Sheikhupura, and reports directly to the Karachi National Headquarters for policy decisions. The Zonal Office employs regional managers who handle escalated matters beyond branch-level authority.
Who Should Contact This Office
Corporate clients needing bulk shipping contracts for 500-5,000 parcels monthly with volume-based discounts, franchise applicants interested in opening Leopard outlets in smaller Punjab cities, complainants with unresolved branch-level issues requiring manager intervention, businesses coordinating large-volume daily bookings of 100+ parcels needing dedicated pickup scheduling, and high-value shipment senders with Rs. 50,000+ declared value requiring insurance coordination should contact this office.
Who Should NOT Come Here
Regular customers wanting to drop off single parcels should use their nearest Leopard branch instead. Tracking inquiries are handled faster through the online portal at leopardscourier.com or mobile app. General rate questions, service availability queries, and standard booking information are addressed by calling the UAN helpline 021-111-300-786 rather than visiting the Zonal Office.
Exact Location & How to Reach
Full Address
Leopards Courier Services – Zonal Office, 20-K Main Guru Mangat Road, Gullberg III, Lahore, Punjab 54000, Pakistan. GPS Coordinates: 31.5204° N, 74.3587° E.
The office is located in Gullberg III commercial area, positioned between Liberty Market and Hafeez Center. Key landmark: 500 meters from Liberty Roundabout traveling toward Gullberg on Guru Mangat Road, adjacent to Hajvery University’s back entrance.
How to Reach from Major Locations
From Allama Iqbal International Airport, take Airport Road toward city center, continue onto Walton Road, turn right onto Jail Road, proceed to Gullberg III and turn onto Guru Mangat Road – total distance 10.5 kilometers taking 20-25 minutes in normal traffic.
From Liberty Market, the office is within easy walking distance at 500 meters – exit Liberty Roundabout toward Gullberg III, walk along Guru Mangat Road for 6-8 minutes.
From Johar Town, take Main Boulevard toward Firdous Market, merge onto Canal Road heading south, exit at Gullberg and follow signs to Guru Mangat Road – 8 kilometers covered in 15-18 minutes.
Public transport users can take Metro Bus to Gullberg Station located 300 meters from the office requiring a short walk, or hire a rickshaw from anywhere in Lahore by saying “Leopard Office Gullberg, 20-K” with fares ranging Rs. 50-80 from Liberty Market area, or use Careem/Uber with drop pin at “Leopards Courier Gullberg III Lahore”.
Parking Information
Street parking is available on Guru Mangat Road though spaces are limited during peak business hours 11 AM to 2 PM. Nearby paid parking exists at Hafeez Center charging Rs. 50 per hour with 24-hour security. Best parking availability occurs between 10-11 AM when commercial traffic is lighter, or after 4 PM when afternoon business rush subsides.
From Airport
Route: Airport Rd → Walton Rd → Jail Rd → Gullberg III
Distance: 10.5 km
Time: 20-25 minutes
From Liberty
Route: Liberty Roundabout → Guru Mangat Rd
Distance: 500 meters
Time: 6-8 min walk
From Johar Town
Route: Main Blvd → Canal Rd → Gullberg III
Distance: 8 km
Time: 15-18 minutes
Public Transport
Metro: Gullberg Station (300m walk)
Rickshaw: "Leopard Gullberg 20-K"
Fare: Rs. 50-80 from Liberty
🅿️ Parking Tip
Limited street parking on Guru Mangat Road. Use Hafeez Center paid parking (Rs. 50/hour) for guaranteed spots. Best availability: 10-11 AM or after 4 PM.
Complete Contact Information
Leopard Lahore Zonal Office uses department-specific contact channels to route inquiries efficiently. Using the correct contact method for your specific need ensures faster response times and connects you directly with the appropriate manager rather than being transferred multiple times through general helplines.
Phone Numbers
The nationwide UAN 021-111-300-786 connects from all Pakistani cities with automated routing to Lahore extension. Lahore’s direct line 042-111-300-786 bypasses national IVR system reaching Zonal Office operators immediately.
For bulk booking coordination exceeding 100 parcels daily, contact Zonal Manager Mr. Mohsin directly at 0346-4744334 during business hours only. WhatsApp Business line +92-345-5367273 (0345-LEOPARD) accepts text messages, voice notes, and document attachments with responses within 2-4 hours during Monday-Saturday operations.
Email Addresses
General inquiries, rate questions, and standard service information use customerservice@leopardscourier.com monitored by customer relations team. Corporate account applications and bulk contract negotiations should include “CORPORATE ACCOUNT INQUIRY” in email subject line for priority routing to business development managers. Complaint escalations require “ESCALATION – [CN Number]” in subject line triggering manager review within 24 hours.
Job applications must go to careers@leopardscourier.com at Karachi Head Office as Lahore Zonal Office does not process employment applications.
Best Times to Contact
Phone calls receive fastest response between 10-11 AM when managers are available post-morning briefings, or 3-4 PM after lunch rush subsides. Avoid calling 1-2 PM during lunch breaks when limited staff coverage causes wait times exceeding 10 minutes. WhatsApp messages sent anytime receive responses within 2-4 hours on business days. Walk-in visits work best 10 AM-12 PM when senior managers conduct office hours for corporate consultations.
📞 Contact Matrix - Department-Wise
| Purpose | Contact Method | Details | Response Time |
|---|---|---|---|
| General Tracking | Phone (UAN) | 021-111-300-786 | Instant (IVR) |
| Lahore Zonal Office | Phone (Direct) | 042-111-300-786 | 2-5 minutes |
| Corporate Accounts | WhatsApp + Phone | 0345-5367273 / Mr. Mohsin 0346-4744334 | 2-4 hours |
| Complaint Escalation | Phone + Email | 042-111-300-786 customerservice@leopardscourier.com |
Same day |
| Franchise Inquiry | 0345-5367273 + "Franchise [City]" | 24-48 hours | |
| Bulk Booking (100+) | Direct Manager | Mr. Mohsin: 0346-4744334 | Same day |
| Job Application | Email (Karachi HQ) | careers@leopardscourier.com | 7-14 days |
⏰ Best Call Times: 10-11 AM (managers available) or 3-4 PM (post-lunch). Avoid 1-2 PM (lunch rush, 10+ min wait).
Services Available at This Office
Zonal Office handles regional services only. Services requiring national approval go to Karachi Head Office.
Services Available at Zonal Office
- – Corporate Account Setup: 500-5,000 parcels/month, Punjab region, volume discounts 5-30%, invoice billing, COD collection
- – Franchise Inquiries: Initial meetings, viability assessment, investment discussion (final approval in Karachi)
- – Regional Complaint Escalation: Branch-level unresolved issues, COD disputes, lost parcels, delivery failures
- – Large Volume Bookings: 100+ parcels/day, doorstep pickup, dedicated rider assignment
- – High-Value Shipments: Rs. 50,000+ declared value, insurance coordination, secure handling
- – Regional Operations: Supervises 60+ Lahore branches, rider fleet management
Services ONLY at Karachi Head Office
- – National contracts (10,000+ parcels/month nationwide)
- – Final executive escalations (CEO/CFO level)
- – HR and job applications (all positions)
- – Media/PR inquiries and official statements
- – Vendor/supplier contracts and procurement
⚖️ Services Comparison: Zonal Office vs Karachi HQ
| ✅ Available at Zonal Office Lahore | ❌ Only at Karachi Head Office |
|---|---|
| Corporate Accounts (Regional) 500-5,000 parcels/month, Punjab region only | National Corporate Contracts 10,000+ parcels/month, multi-city operations |
| Franchise Initial Inquiry Meetings, viability assessment, preliminary approval | Franchise Final Approval Legal contracts, agreement signing, training schedule |
| Regional Complaint Escalation Zone-level issues, branch manager escalations | Final Executive Escalation CEO/CFO intervention, board-level decisions |
| Bulk Booking (100+ daily) Dedicated pickup, rider assignment, coordination | HR & Careers Department Job applications, CV screening, interviews |
| High-Value Shipments Rs. 50,000+ declared value, insurance, secure handling | Media/PR Statements Press releases, official communications, partnerships |
| Regional Operations 60+ branch supervision, rider fleet coordination | Vendor/Supplier Contracts Procurement, packaging suppliers, fleet contracts |
⚠️ NOT Available Here: Regular parcel dropoff, walk-in tracking queries, standard rate inquiries. Use nearest branch for these services.
Zonal Office vs National Head Office
Lahore is a Regional Hub, NOT the National Head Office (which is in Karachi).
Key Differences
- Lahore Zonal Office: Manages Punjab region, 60+ Lahore branches, regional corporate accounts (500-5,000/month)
- Karachi National HQ: Manages all Pakistan, 800+ branches, nationwide contracts (5,000+/month), executive decisions
When to Contact Lahore
Corporate accounts (Lahore/Punjab only), complaint escalation (branch unresolved), franchise meetings (Punjab cities), bulk bookings (100+ daily)
When to Contact Karachi
National contracts (multi-city), final escalations (zonal unresolved), job applications (all positions), media/PR, vendor partnerships
🏢 Office Classification Comparison
| Feature | Lahore Zonal Office | Karachi National HQ |
|---|---|---|
| Official Status | Regional Hub (Punjab) | National Head Office |
| Address | 20-K Gullberg III, Lahore | 19-F Block-6 PECHS, Karachi |
| Supervises | 60+ Lahore branches | 800+ Pakistan branches |
| Corporate Accounts | 500-5,000/month (regional) | 5,000+ nationwide |
| Complaints | Zone-level (Tier 2) | Final executive (Tier 3) |
| Franchise | Initial inquiry/meeting | Final approval/contracts |
| Jobs/Careers | Not Available | HR Department Here |
| Media/PR | No | Yes |
🗺️ Decision Flowchart: Which Office to Contact?
- Corporate account (Lahore only)
- Complaint (branch unresolved)
- Franchise meeting (Punjab city)
- Bulk booking (100+ parcels/day)
- High-value shipment (Rs. 50K+)
- Corporate (multi-city, 10K+ parcels)
- Final escalation (zonal unresolved)
- Job application (any position)
- Media/PR inquiry
- Vendor/supplier partnership
How to Set Up Corporate Account
Corporate accounts are for businesses shipping 500+ parcels monthly with volume discounts, invoice billing, and COD collection services.
Requirements & Eligibility
- Minimum volume: 500 parcels/month (negotiable for growing startups)
- Documents: Trade license, NTN certificate, CNIC copy, bank account details
- Security deposit: Rs. 50,000-100,000 (refundable, paid via bank transfer or cheque)
- Processing time: 3-5 business days after document verification
Benefits
Volume discounts: 5-30% off standard rates based on monthly volume. Credit terms: 7-15 day invoice billing. COD collection: Direct bank transfer within 3 business days. Dedicated manager with direct phone access.
📋 5-Step Setup Process
Initial Contact
WhatsApp 0345-5367273 or call Mr. Mohsin 0346-4744334
Volume Discussion
Share projected monthly volume, routes, parcel types
Rate Negotiation
Volume-based discounts: 5-30% off standard rates
Submit Documents
Trade license, NTN, CNIC, bank details, security deposit
Account Activation
3-5 days approval, account number, dedicated manager
💰 Volume Discounts & Benefits
| Monthly Volume | Discount | Additional Benefits |
|---|---|---|
| 500-1,000 parcels | 5-10% | Dedicated manager |
| 1,000-3,000 parcels | 15-20% | 7-day credit terms |
| 3,000+ parcels | 25-30% | 15-day credit, priority support |
✅ Security Deposit: Rs. 50K-100K refundable. Pay via bank transfer (preferred) or cheque. Refunded within 30 days of account closure.
Complaint Escalation to Zonal Office
Escalate to Zonal Office when branch-level complaints remain unresolved after 48+ hours.
When to Escalate to Zonal Office
- Branch manager not responding (48+ hours no reply)
- COD refund refused despite documented transaction proof
- Parcel lost beyond 7 days with no tracking updates
- Repeated delivery failures (3+ attempts, no recipient contact)
- Damage claim rejected without proper investigation
How to File Escalation
Call 042-111-300-786, ask for “Complaint Escalation Department”. Provide: CN number, branch name, complaint details, previous communication proof.
Or email customerservice@leopardscourier.com with subject “ESCALATION – [CN Number]”. Expected response: 2-3 days acknowledgment, 5-7 days resolution.
🔺 3-Tier Escalation Hierarchy
Branch Manager (First Contact)
80% issues resolved here. Response: 24-48 hours. Use branch direct number or visit in person.
Zonal Office Lahore (Regional Escalation)
Manager intervention, documented complaints. Call 042-111-300-786 or email with "ESCALATION" subject.
Karachi Head Office (Final Escalation)
CEO/CFO intervention, customer relations officer. Legal recourse option. Contact Karachi HQ directly.
📝 Required Information for Escalation
- Consignment Number (CN)
- Branch name where issue occurred
- Detailed complaint description
- Previous communication proof (emails, call logs)
- Supporting documents (receipts, photos if damage claim)
Franchise Inquiry Process
Leopard offers franchise opportunities for expanding into smaller cities. Zonal Office handles initial inquiry meetings.
Franchise Types Available
Full Branch Franchise: 800-1,200 sq ft space, complete Leopard branding, full operations. Investment: Rs. 2-3 million.
Shop-in-Shop: 200-400 sq ft counter inside existing business, shared operations. Investment: Rs. 500K-1 million.
Application Requirements
– Proposed location with foot traffic analysis
– Business plan with revenue projections
– Investment capacity proof (bank statements)
– CNIC and business registration documents
– Experience in retail/logistics (preferred)
🚀 4-Step Franchise Application Process
Initial Contact
WhatsApp 0345-5367273 with "Franchise [City Name]"
Meeting at Zonal
Visit 20-K Gullberg III for viability discussion
Karachi Approval
Application forwarded to HQ for final decision
Setup & Launch
Legal contracts, training, branding, operations start
💡 Franchise Investment Breakdown
Full Branch:
- Space: 800-1,200 sq ft
- Investment: Rs. 2-3M
- ROI: 18-24 months
Shop-in-Shop:
- Space: 200-400 sq ft
- Investment: Rs. 500K-1M
- ROI: 12-18 months
Job Applications & Careers
Walk-in job applications are NOT accepted at Lahore Zonal Office. All employment applications, regardless of desired work location, are processed exclusively by the HR department at Karachi National Head Office. Visiting the Zonal Office with your CV will not expedite your application as hiring authority rests solely with Karachi.
Available Positions
Leopard regularly recruits for multiple roles across Lahore operations:
- Courier Riders: Must be 18+ years with valid motorcycle license and own bike preferred
- Operations Staff: Warehouse handlers, dispatchers, sorting specialists
- Customer Service Representatives: Call center agents for Lahore office
- Sales Officers: B2B corporate account development and client relationship management
Application Process
Email your complete CV to careers@leopardscourier.com with the subject line format “Application – [Position Name] – Lahore”. Attach your CV in PDF format, CNIC copy, recent passport-size photograph, and relevant certificates or experience letters. Shortlisted candidates receive phone screening calls within 7-14 days. Successful phone interviews are invited for in-person interviews at the Lahore Zonal Office. No phone inquiries about application status are entertained.
Walk-In CVs NOT Accepted
Lahore Zonal Office has no hiring authority. All job applications processed by HR at Karachi Head Office. Email only: careers@leopardscourier.com
📧 Email Application Template
I am applying for the [Position Name] role in Lahore. Please find attached my CV, CNIC copy, and certificates.
Best regards,
[Your Name]
[Phone Number]
✅ Response Time: Shortlisted candidates contacted within 7-14 days. No application status inquiries by phone.
Office Timings & Best Visit Times
Regular Operating Hours
Lahore Zonal Office operates Monday through Saturday from 9:00 AM to 7:00 PM, providing extended hours compared to standard branch timings of 9 AM to 6 PM. The office remains closed on Sundays and 10 annual public holidays including both Eids, Independence Day, Pakistan Day, and other national observances. During Ramadan (February 28 – March 30, 2026), office hours adjust to 10:00 AM – 4:00 PM for pre-iftar operations and 8:00 PM – 10:00 PM for post-iftar services.
Best Times to Visit
Timing your visit strategically reduces wait times and ensures manager availability. Visit between 10:00-11:00 AM for corporate account consultations when managers are fresh from morning briefings and before operational rush begins. The 3:00-4:00 PM window works well for complaint escalations as full staff returns from lunch and afternoon workload lightens. Avoid 1:00-2:00 PM when limited staff coverage during lunch breaks causes wait times exceeding 10 minutes. The 5:00-6:00 PM end-of-day rush brings heavy foot traffic as businesses drop bulk shipments, making it the worst time for consultations requiring focused attention.
Alternative Contact Methods
No physical visit is required for tracking queries (use online portal or mobile app), rate inquiries (call UAN helpline 021-111-300-786), or general service questions. Visit only when necessary for corporate account document submission, franchise meetings requiring face-to-face negotiation, or formal complaint submission with physical evidence.
📅 Weekly Schedule
🌙 Ramadan Hours (Feb 28 - Mar 30): 10 AM - 4 PM, 8 PM - 10 PM
⏰ Best Visit Times Strategy
OPTIMAL TIMES
Corporate consultations, managers fresh
3:00-4:00 PM
Complaint escalations, post-lunch staffing
MODERATE TIMES
Operational rush, moderate wait
4:00-5:00 PM
Acceptable, staff available
AVOID TIMES
Lunch break, limited staff (10+ min wait)
5:00-6:00 PM
End-of-day rush, heavy foot traffic
Questions & Answers
Is Leopard head office in Lahore or Karachi?
The National Head Office is in Karachi at 19-F Block-6 PECHS. Lahore has a Zonal Office at 20-K Gullberg III managing Punjab region. For regional services like corporate accounts or zone complaints, contact Lahore. For nationwide contracts, HR, or final escalations, contact Karachi.
What's the difference between zonal office and head office?
Zonal Office: Regional hub, 60+ Lahore branches, 500-5K parcels/month. National HQ: All Pakistan operations, 800+ branches, 10K+ parcels nationwide, executive decisions, HR department. Zonal offices report to National Head Office.
Can I book a parcel at the Leopard zonal office?
No, the Zonal Office does not accept walk-in parcel bookings. It handles corporate accounts, franchise inquiries, and complaint escalations only. For regular parcel dropoff, visit your nearest Leopard branch using the branch locator at leopardscourier.com.
Can I submit job application at Lahore zonal office?
No, walk-in CVs are NOT accepted. All job applications are processed by HR at Karachi Head Office. Email your CV to careers@leopardscourier.com with subject "Application - [Position] - Lahore". Response within 7-14 days if shortlisted.
How do I complain to Leopard head office?
Follow 3-tier escalation: Branch (24-48h) → Zonal Office Lahore 042-111-300-786 (5-7 days) → Karachi HQ (10-15 days). Email customerservice@leopardscourier.com with subject "ESCALATION - [CN Number]".
What services are NOT available at Lahore zonal office?
NOT available: Regular parcel booking, walk-in tracking, job applications, nationwide contracts (10K+ parcels), final executive escalations, media/PR inquiries, vendor contracts. Use nearest branch for retail services or contact Karachi HQ for national services.
Need Corporate Services?
Set up your corporate account, inquire about franchises, or escalate complaints through Lahore Zonal Office.
💡 Office Hours: Mon-Sat 9 AM - 7 PM | Best visit times: 10-11 AM or 3-4 PM
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