Privacy Policy — TCSExpress.com.pk
We believe you deserve to know exactly how your data is handled. This page explains what information we collect, why we collect it, and how we protect it. We've written this in plain, simple English — not legal jargon — so every Pakistani user can understand it.
Table of Contents
Who we are
TCSExpress.com.pk is an independent, third-party informational website created to help everyday Pakistanis track their courier parcels, understand shipping rates, find TCS branch locations, and get answers to common courier questions — completely free of charge.
We are not TCS. We are not affiliated with TCS (Tranzum Courier Services Pvt. Ltd.) in any official capacity. We are a privately run digital platform operated by a small team based in Lahore, Pakistan.
Platform details
- Website: https://tcsexpress.com.pk
- Contact email: contact@tcsexpress.com.pk
- Location: Lahore, Punjab, Pakistan
- Platform type: Independent courier information website
- Audience: Pakistani internet users seeking courier guidance
What information we collect
We collect only the minimum information necessary to provide a useful, secure, and improving platform. Here is a clear breakdown:
Information you provide voluntarily
You only share this information when you choose to contact us:
- Your name and email address (via our contact form)
- Your message, inquiry, or feedback content
- Any article suggestions or error reports you submit
Information collected automatically
Like all websites, we automatically receive some technical information when you visit:
- IP address and approximate geographic location (country and city level only)
- Browser type, version, and operating system
- Device type (mobile, desktop, tablet)
- Pages you visit on our site and how long you spend on them
- The website that referred you to us (referrer URL)
- Date and time of your visit
Tracking numbers
When you enter a TCS consignment number or tracking ID into our tracking tool, that number is used only to retrieve publicly available shipment status information. We do not store, log, or share tracking numbers. They are used only during your active session and discarded immediately after.
We collect no payment information, no national ID numbers, no sensitive personal data, and no location data beyond city/country level.
How we use your information
We use the information we collect for the following legitimate purposes only:
- To respond to your contact form messages, questions, and feedback
- To improve the quality, accuracy, and relevance of our content
- To analyze which pages and topics are most useful to our Pakistani audience
- To display relevant advertisements on our platform via Google AdSense
- To monitor for spam, abuse, or security threats
- To comply with applicable laws and regulations
We do not sell, rent, trade, or share your personal information with any third party for their marketing purposes. Ever. Your data is used only to operate and improve this website.
Google AdSense & third-party advertising
TCSExpress.com.pk uses Google AdSense to display advertisements. Google AdSense is a third-party advertising service operated by Google LLC. Displaying ads is how we sustain this free platform for Pakistani users.
Here is what you should know about how Google AdSense works on our site:
- Google AdSense uses cookies to show you ads that may be relevant to your interests based on your browsing activity across the web
- These cookies are set by Google, not by TCSExpress.com.pk
- We do not have access to or control over the cookies Google places on your device
- Google may use data from your visits to our site and other sites to serve personalised ads
You have full control over ad personalisation:
- Opt out of personalised ads: Google Ads Settings
- Review Google's full data practices: Google Privacy Policy
- General advertising opt-out: aboutads.info
Cookies policy
Cookies are small text files stored on your device by your web browser. TCSExpress.com.pk uses cookies to deliver a better, faster, and more personalised experience. Here is exactly what types of cookies we use and why:
Essential cookies
Required for core site functionality. Cannot be disabled without breaking the site.
Analytics cookies
Google Analytics — collects anonymous usage data to help us improve content.
Advertising cookies
Google AdSense — enables relevant advertisements to be shown to visitors.
You can manage and disable cookies at any time through your browser settings. Please note that disabling cookies may affect how some parts of this website function. Each major browser handles cookies differently — refer to your browser's help documentation for instructions.
Google Analytics
We use Google Analytics to understand how our visitors use TCSExpress.com.pk. This service tracks anonymous usage statistics including which pages are most visited, how long visitors stay, where traffic comes from, and what devices are used.
Google Analytics does not identify you personally — it aggregates data at a population level to help us make our content more useful for Pakistani courier users.
You can opt out of Google Analytics tracking at any time by installing the free Google Analytics Opt-out Browser Add-on.
Data security
We take your privacy seriously and implement reasonable technical and organisational measures to protect your personal data against unauthorised access, accidental loss, modification, or disclosure.
These measures include:
- HTTPS encryption on all pages of our website
- Regular security monitoring and updates
- Restricted internal access to any collected contact form data
- Use of reputable, security-audited third-party services (Google Analytics, AdSense)
However, no method of internet transmission or electronic data storage is 100% secure. While we do everything reasonable to protect your information, we cannot guarantee absolute security. If you have reason to believe your data has been compromised, please contact us immediately at contact@tcsexpress.com.pk.
Third-party links
TCSExpress.com.pk contains links to external websites, including the official TCS website (tcs.com.pk), Leopard Courier, and other courier-related resources. These links are provided purely for your convenience and reference.
We have no control over, and accept no responsibility for, the content, privacy practices, or terms of service of any external websites. When you click a link to an external site, you leave TCSExpress.com.pk and that site's own privacy policy applies to your visit. We strongly encourage you to review the privacy policies of any external websites you visit.
Children's privacy
TCSExpress.com.pk is not directed at children under the age of 13. We do not knowingly collect, store, or process personal information from children under 13. Our content is designed for adults and teenagers aged 13 and above who are using or researching courier services in Pakistan.
If you are a parent or guardian and believe that your child has submitted personal information to us through our contact form or any other means, please contact us immediately at contact@tcsexpress.com.pk and we will promptly delete the information.
Your rights
As a user of TCSExpress.com.pk, you have the following rights regarding your personal data. To exercise any of these rights, simply email us at contact@tcsexpress.com.pk and we will respond within 48 hours.
We will never make exercising your rights difficult. Your trust matters to us and we will always handle your requests with full transparency.
Changes to this privacy policy
We may update this Privacy Policy from time to time as our platform evolves, laws change, or new services are added. Any changes will be published on this page with a revised "Last Updated" date at the top.
For significant changes that affect your rights or how we handle your data, we will make a clear notice visible on the site. Your continued use of TCSExpress.com.pk after any changes are posted constitutes your acceptance of the revised Privacy Policy.
We recommend bookmarking this page and reviewing it periodically, especially if you use our platform regularly.
Contact us
Have a question about this Privacy Policy or how we handle your data? We are always happy to help. Reach out to us and we will respond within 24 to 48 hours.