What Services Does TCS Provide in Pakistan?
TCS Express offers 15+ logistics services: Domestic courier (same-day, overnight, economy), TCS Hazir 60-min pickup, international shipping to 220+ countries, COD/COD+ e-commerce, cargo aviation with own aircraft, warehousing (650,000+ sq ft), Visatronix visa dropbox, TCS Fresh cold-chain, RedBox international, mailroom management (MMS), overland bulk cargo, branchless banking, and ocean freight—making TCS Pakistan's only end-to-end logistics provider.
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Introduction
When you think courier in Pakistan, you think TCS—but TCS is far more than parcel delivery. From 60-minute Hazir doorstep pickup to cargo planes flying to Gilgit, from e-commerce COD infrastructure to visa dropbox services in 11 cities, TCS operates Pakistan’s most comprehensive logistics ecosystem. With 55-60% market share, 1,000+ branches, and 200,000+ daily shipments, no competitor matches TCS’s service breadth or infrastructure depth.
This guide breaks down all 15+ TCS services, explains when to use each, compares pricing tiers, and reveals the facilities network that makes TCS Pakistan’s #1 courier. Whether you’re an online seller, individual shipper, or corporate client, you’ll discover the right TCS solution for your needs.
What is TCS Express Pakistan? (Quick Overview)
TCS stands for “Tranzum Courier Service” and operates as TCS Holdings (Pvt) Ltd—Pakistan’s largest integrated logistics company since 1983. TCS provides end-to-end shipping, warehousing, and supply chain solutions serving individuals, businesses, and government across domestic and international markets.
TCS’s service portfolio spans courier, cargo aviation, warehousing, e-commerce fulfillment, international freight, and specialized services—Pakistan’s only true end-to-end logistics provider.
Domestic Courier Services: 4 Speed & Price Tiers
TCS domestic courier operates on four service tiers optimized for different urgency and budget needs. Each tier offers specific delivery times, pricing, and ideal use cases, making it easy to choose the right option for your shipment.
Same‑day delivery inside selected major cities, usually within 4–6 hours, with pickup from your doorstep for critical documents or parcels.
Standard next‑business‑day delivery across Pakistan. Best balance of speed and price for most business, COD, and personal shipments.
Pre‑packed boxes with fixed rates for GCC, UK, USA and other routes, giving predictable costs and faster 2–7 working‑day transit.
Cash on Delivery collection at the buyer’s doorstep with consolidated payouts, helping online sellers scale orders without building their own logistics.
Storage, picking, packing, and delivery from TCS warehouses so brands can outsource inventory and focus on sales instead of operations.
Embassy‑approved visa and passport dropbox, document handling, and other niche services powered by the TCS nationwide network.
TCS Hazir: 60-Minute Doorstep Pickup Service
TCS Hazir (literally “TCS Ready”) sends a courier to your location within 60 minutes, so you don’t have to visit a TCS Express Centre. It is ideal for bulk shippers, busy professionals, or areas without nearby TCS branches.
Use Hazir when you have 10 or more parcels to send, no convenient branch in your area, or a same-day shipment that cannot wait for standard pickup.
Pickup
Skip the branch – let TCS Hazir come to you.
Book once and a TCS rider arrives at your address, weighs your parcels, collects the charges, and issues tracking numbers on the spot. Perfect for e‑commerce sellers, offices, and urgent document senders who can't waste time in queues.
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1Book Hazir via app, website, or by calling 111‑123‑456.
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2Share your pickup address, contact number, and preferred time window.
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3The nearest TCS rider is assigned and heads to your location with a 60‑minute target.
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4At your doorstep, the rider weighs each parcel, confirms the service type, and collects payment.
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5You receive CN tracking numbers by SMS so you can track every shipment immediately.
Rawalpindi, Faisalabad, Multan
COD & E-commerce Solutions: TCS for Online Sellers
TCS is the backbone of Pakistan’s COD-based e-commerce, handling cash collection and payouts for everyone from small Facebook shops to large marketplaces. With a single TCS COD account, you can ship nationwide, let couriers collect payment at the doorstep, and receive settlements straight into your bank account.
COD vs COD+: Key Differences
TCS now offers two main COD products for online sellers: standard TCS COD for established, higher-volume brands and TCS COD+ for newer or low-volume stores that want faster onboarding. Choosing the right option affects your COD fees, payout cycle, and how quickly you can start shipping orders at scale.
E-commerce Fulfillment Services
Beyond Cash on Delivery, TCS also provides warehousing, order processing, returns management, analytics dashboards, and e-commerce plugins to integrate with platforms like Shopify or custom stores. Treat TCS not just as a courier, but as a full e-commerce logistics partner that can manage inventory, fulfillment, and last-mile delivery while you focus on marketing and product.
| Feature | TCS COD | TCS COD+ |
|---|---|---|
| Account setup | Business verification and documents | Quick signup (lighter checks) |
| COD service fee | Lower % for higher volumes | Slightly higher % for flexibility |
| Payment cycle | Weekly settlements (around T+7) | Bi‑weekly settlements |
| Order volume fit | High‑volume brands (100+ orders/month) | New, testing, or low‑volume stores |
| Control & features | Stronger controls, more reporting options | Simpler setup, fewer configurations |
International Shipping: 220+ Countries via RedBox & Air Freight
TCS connects Pakistan to over 220 international destinations through its own aviation network and partnerships with global carriers like DHL and UPS. For most senders there are two main international options: RedBox International for fixed-rate parcels and standard TCS International Express for custom-size shipments.
TCS RedBox International
TCS RedBox International uses pre-packaged cartons in fixed weight slabs such as 1 kg, 2 kg, 3 kg, 5 kg, 10 kg, 15 kg, 20 kg, and 25 kg. It is ideal when you are sending gifts or personal items abroad and want predictable international courier charges instead of variable per‑kilo pricing.
Standard International Express
Standard International Express is a door-to-door service that covers documents and parcels to major regions including the Middle East, Europe, North America, and Asia-Pacific. Transit times usually range between 3 and 10 working days depending on destination and customs clearance, with tracking and basic customs support included.
Before booking any TCS international shipment, check the prohibited items list carefully and declare contents accurately. Items like cash, weapons, liquids, standalone batteries, prescription drugs, counterfeit goods, and other dangerous or controlled articles are not accepted and can lead to delays, confiscation, or legal issues.
TCS Cargo Aviation: Pakistan's Only Courier-Owned Aircraft Fleet
TCS Cargo Aviation is Pakistan’s first and only courier-owned cargo airline, built through a long-term investment of more than $50 million in dedicated aircraft and aviation infrastructure. Owning the planes rather than renting belly space on passenger flights gives TCS more control over schedules, capacity and reliability on critical trunk routes.
Today the TCS aviation fleet includes jet freighters for heavy domestic and regional line-haul plus turboprop aircraft that can reach secondary airports in challenging terrain. These aircraft connect Karachi, Lahore, Islamabad and northern cities overnight, keeping the entire domestic network in sync even when commercial airlines are full or disrupted.
Why aviation matters?
On long domestic lanes such as Karachi to Gilgit or Skardu, road transport can take 48 to 72 hours through difficult mountain passes. With TCS cargo aircraft the same route can be covered in roughly three hours of flying time, enabling true next-day and second-day delivery to northern Pakistan that road-only competitors struggle to match.
The aviation arm also supports time-sensitive medical supplies, cold-chain movements for fresh produce, high-value cargo that should spend minimal time in transit, and specialised government or institutional contracts. For rivals like Leopards, M&P and BlueEx that rely almost entirely on trucks and third-party airlines, replicating a dedicated cargo fleet of this scale would require tens of millions of dollars and years of regulatory effort.
- Karachi–Gilgit or Skardu by road can take 48–72 hours; by TCS cargo aircraft it is roughly 3 hours of flight time.
- Night‑time sectors keep hubs in sync so next-day and second-day service works even during peak season.
- Less dependence on passenger flights means fewer delays when commercial capacity is limited.
- Time‑critical medical supplies and lab samples to remote hospitals.
- Cold‑chain movements for fish, fruits and other perishables.
- High‑value and sensitive cargo needing minimal touchpoints.
- Government, institutional and project cargo where timing is crucial.
Specialized Services: Beyond Standard Courier
TCS has expanded beyond standard courier into several specialized services that sit on top of its nationwide delivery network. These verticals turn TCS into a one‑stop partner for embassies, banks, retailers, hospitals and even overseas Pakistanis who want to send gifts home.
Together, services like Visatronix visa dropbox, TCS Fresh cold‑chain logistics, TCS Sentiments gift delivery, Mailroom Management Solutions and branchless banking turn Express Centres into mini service hubs. Instead of only dropping parcels, customers can handle documents, payments, financial services and even business mailroom operations through the same TCS footprint.
TCS Facilities & Infrastructure: 5 Centre Types Explained
TCS operates more than 1,000 Express Centres and service points across over 380 cities in Pakistan, making it the most accessible courier network in the country. Understanding how these TCS facilities are classified helps you choose the right branch for COD accounts, international shipping or simple parcel drop-offs.
At the top are company-owned, company-operated Express Centres that work as flagship hubs with the widest service range and extended hours. Below that, franchised outlets, shop-in-shop counters, agent locations and regional processing hubs each play a different role in the overall TCS infrastructure.
If you know whether you need a full-service Express Centre, a quick drop-off point or just the address of a regional hub, it becomes much easier to plan visits and avoid wasted trips. The breakdown below summarises what each TCS centre type usually offers, along with typical locations and limitations.
How TCS Services Work: End-to-End Process
Behind every TCS shipment is a standard five-step process that runs from booking to final delivery. Once you hand over the parcel at a TCS Express Centre or via Hazir pickup, the box is scanned, labelled with a consignment number and pushed into the national network.
From there, parcels move to regional hubs where they are sorted by city, loaded onto line-haul trucks or TCS cargo aircraft, and transferred to the destination branch. At each checkpoint, new scans update your TCS tracking status so you can see when an item is in transit, at a facility or out for delivery.
On the last mile, a local courier is assigned to your shipment and the status changes to “Out for Delivery” before it is finally marked “Delivered” with proof of delivery captured. For Cash on Delivery (COD) orders, TCS then settles payments back to the shipper according to the agreed payout cycle, closing the loop for e-commerce sellers and businesses.
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1Book & Drop OffBook through the TCS app, Hazir pickup or nearest Express Centre, choose your service tier, pay charges and receive a consignment number (CN) for tracking.
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2Collection & SortingThe parcel is collected from the branch or pickup run, moved to a regional hub, scanned and sorted by destination city before loading onto trucks or cargo aircraft.
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3In TransitThe shipment travels via road or air to the destination hub. Tracking typically shows statuses like “In Transit” or “Arrived at TCS Facility – [City]”.
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4Out for DeliveryAt the final branch, a rider is assigned and your parcel is scanned as “Courier Out for Delivery”. You may receive an SMS or app notification with rider details and expected arrival.[web:847]
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5Delivered & SettlementThe receiver signs for Proof of Delivery (POD) and the status switches to “Delivered”. For COD shipments, TCS reconciles collected cash and remits it to the shipper on the next payout cycle.[web:885]
Quick Comparison: Which TCS Service Should You Choose?
| Service | Delivery time | Starting price* | Best for |
|---|---|---|---|
| Same‑Day (Hazir) | 4–6 hours (same city) | Around PKR 500 | Urgent documents, emergencies |
| Overnight Express | Next business day | From ~PKR 180–250 | Standard e‑commerce COD parcels |
| Economy | 2–3 working days | From ~PKR 120–150 | Non‑urgent or heavier budget shipments |
| International (Gulf) | 3–5 working days | From ~PKR 3,500 | Gifts and documents to UAE/Saudi/Qatar/Oman |
| International (US/UK) | 4–10 working days | From ~PKR 5,500–6,000 | Long‑distance parcels and documents |
| COD (E‑commerce) | Depends on chosen tier | Base courier + ~2.5–3.5% COD fee | Online sellers collecting Cash on Delivery |
| Cargo Aviation | 3–6 hours flight time | Quote‑based | Heavy cargo and northern‑areas lanehaul |
| Hazir Pickup | Rider in ~60 minutes | Delivery charges + ~PKR 100–150 | Bulk shippers or customers without a nearby branch |
❓ Frequently Asked Questions
Conclusion
From 60-minute Hazir pickup to cargo aircraft serving Gilgit and Skardu, TCS now operates the most complete logistics ecosystem in Pakistan. Decades of infrastructure investment in 1,000+ branches, a dedicated aviation fleet, cold-chain capacity and a nationwide COD network give TCS reach that smaller couriers simply cannot match.
Key takeaways:
- 15+ services cover everything from basic courier to niche solutions like Visatronix, Sentiments and cold-chain logistics.
- TCS Hazir doorstep pickup saves time for busy customers and bulk shippers who cannot visit a branch.
- A mature COD and COD+ stack powers Pakistan’s e-commerce market with cash collection and regular settlements.
- Cargo aviation shortens critical lanes to hours instead of days, especially for the northern areas.
- Five facility types across more than 380 cities create the densest logistics footprint in the country.
Whether you are an online seller, an occasional sender or a corporate shipper, TCS’s combination of services, coverage and technology makes it a strong default choice for domestic and international logistics.