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TCS Services Pakistan: Complete List of All Facilities 2026

📅 Last Updated: January 2026 ⏱️ Reading Time: 5 min Fact-Checked
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What Services Does TCS Provide in Pakistan?

TCS Express offers 15+ logistics services: Domestic courier (same-day, overnight, economy), TCS Hazir 60-min pickup, international shipping to 220+ countries, COD/COD+ e-commerce, cargo aviation with own aircraft, warehousing (650,000+ sq ft), Visatronix visa dropbox, TCS Fresh cold-chain, RedBox international, mailroom management (MMS), overland bulk cargo, branchless banking, and ocean freight—making TCS Pakistan's only end-to-end logistics provider.

Introduction

When you think courier in Pakistan, you think TCS—but TCS is far more than parcel delivery. From 60-minute Hazir doorstep pickup to cargo planes flying to Gilgit, from e-commerce COD infrastructure to visa dropbox services in 11 cities, TCS operates Pakistan’s most comprehensive logistics ecosystem. With 55-60% market share, 1,000+ branches, and 200,000+ daily shipments, no competitor matches TCS’s service breadth or infrastructure depth.

This guide breaks down all 15+ TCS services, explains when to use each, compares pricing tiers, and reveals the facilities network that makes TCS Pakistan’s #1 courier. Whether you’re an online seller, individual shipper, or corporate client, you’ll discover the right TCS solution for your needs.

What is TCS Express Pakistan? (Quick Overview)

TCS stands for “Tranzum Courier Service” and operates as TCS Holdings (Pvt) Ltd—Pakistan’s largest integrated logistics company since 1983. TCS provides end-to-end shipping, warehousing, and supply chain solutions serving individuals, businesses, and government across domestic and international markets.

TCS’s service portfolio spans courier, cargo aviation, warehousing, e-commerce fulfillment, international freight, and specialized services—Pakistan’s only true end-to-end logistics provider.

🏢 TCS by the Numbers (2026)
55-60%
Market Share
1,000+
Branches
200K+
Daily Shipments
220+
Countries
3
Aircraft Fleet
42 yrs
Est. 1983

Domestic Courier Services: 4 Speed & Price Tiers

TCS domestic courier operates on four service tiers optimized for different urgency and budget needs. Each tier offers specific delivery times, pricing, and ideal use cases, making it easy to choose the right option for your shipment.

Urgent City Service
TCS Hazir (Same‑Day)

Same‑day delivery inside selected major cities, usually within 4–6 hours, with pickup from your doorstep for critical documents or parcels.

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Nationwide Express
Overnight Express

Standard next‑business‑day delivery across Pakistan. Best balance of speed and price for most business, COD, and personal shipments.

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International
RedBox International

Pre‑packed boxes with fixed rates for GCC, UK, USA and other routes, giving predictable costs and faster 2–7 working‑day transit.

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E‑Commerce
COD Service

Cash on Delivery collection at the buyer’s doorstep with consolidated payouts, helping online sellers scale orders without building their own logistics.

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Fulfillment
Warehousing & 3PL

Storage, picking, packing, and delivery from TCS warehouses so brands can outsource inventory and focus on sales instead of operations.

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Special Services
Visatronix & More

Embassy‑approved visa and passport dropbox, document handling, and other niche services powered by the TCS nationwide network.

💡 Choosing the Right Tier
For e‑commerce, overnight is standard. Use economy for gifts and non‑urgent parcels to save 30–40%. Reserve same‑day only for true emergencies because it costs 2–3× more.

TCS Hazir: 60-Minute Doorstep Pickup Service

TCS Hazir (literally “TCS Ready”) sends a courier to your location within 60 minutes, so you don’t have to visit a TCS Express Centre. It is ideal for bulk shippers, busy professionals, or areas without nearby TCS branches.

Use Hazir when you have 10 or more parcels to send, no convenient branch in your area, or a same-day shipment that cannot wait for standard pickup.

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Hazir
Pickup
Doorstep in 60 minutes Same‑City Only

Skip the branch – let TCS Hazir come to you.

Book once and a TCS rider arrives at your address, weighs your parcels, collects the charges, and issues tracking numbers on the spot. Perfect for e‑commerce sellers, offices, and urgent document senders who can't waste time in queues.

Avg. arrival time 45–60 min
Pickup fee PKR 100–150
Cities covered 6+
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How TCS Hazir Booking Flows
  1. 1
    Book Hazir via app, website, or by calling 111‑123‑456.
  2. 2
    Share your pickup address, contact number, and preferred time window.
  3. 3
    The nearest TCS rider is assigned and heads to your location with a 60‑minute target.
  4. 4
    At your doorstep, the rider weighs each parcel, confirms the service type, and collects payment.
  5. 5
    You receive CN tracking numbers by SMS so you can track every shipment immediately.
Service window Mon–Sat · 9:00 AM – 6:00 PM
Current cities Karachi, Lahore, Islamabad,
Rawalpindi, Faisalabad, Multan
Best use case Bulk sellers · urgent docs · no branch nearby
💡 Choosing the Right Tier
For e‑commerce, overnight is standard. Use economy for gifts and non‑urgent parcels to save 30–40%. Reserve same‑day only for true emergencies because it costs 2–3× more.

COD & E-commerce Solutions: TCS for Online Sellers

TCS is the backbone of Pakistan’s COD-based e-commerce, handling cash collection and payouts for everyone from small Facebook shops to large marketplaces. With a single TCS COD account, you can ship nationwide, let couriers collect payment at the doorstep, and receive settlements straight into your bank account.

COD vs COD+: Key Differences

TCS now offers two main COD products for online sellers: standard TCS COD for established, higher-volume brands and TCS COD+ for newer or low-volume stores that want faster onboarding. Choosing the right option affects your COD fees, payout cycle, and how quickly you can start shipping orders at scale.

E-commerce Fulfillment Services

Beyond Cash on Delivery, TCS also provides warehousing, order processing, returns management, analytics dashboards, and e-commerce plugins to integrate with platforms like Shopify or custom stores. Treat TCS not just as a courier, but as a full e-commerce logistics partner that can manage inventory, fulfillment, and last-mile delivery while you focus on marketing and product.

Feature TCS COD TCS COD+
Account setup Business verification and documents Quick signup (lighter checks)
COD service fee Lower % for higher volumes Slightly higher % for flexibility
Payment cycle Weekly settlements (around T+7) Bi‑weekly settlements
Order volume fit High‑volume brands (100+ orders/month) New, testing, or low‑volume stores
Control & features Stronger controls, more reporting options Simpler setup, fewer configurations
📚 Learn more about TCS COD
Step‑by‑step requirements, documents, and approval tips for your TCS COD account.

International Shipping: 220+ Countries via RedBox & Air Freight

TCS connects Pakistan to over 220 international destinations through its own aviation network and partnerships with global carriers like DHL and UPS. For most senders there are two main international options: RedBox International for fixed-rate parcels and standard TCS International Express for custom-size shipments.

TCS RedBox International

TCS RedBox International uses pre-packaged cartons in fixed weight slabs such as 1 kg, 2 kg, 3 kg, 5 kg, 10 kg, 15 kg, 20 kg, and 25 kg. It is ideal when you are sending gifts or personal items abroad and want predictable international courier charges instead of variable per‑kilo pricing.

Standard International Express

Standard International Express is a door-to-door service that covers documents and parcels to major regions including the Middle East, Europe, North America, and Asia-Pacific. Transit times usually range between 3 and 10 working days depending on destination and customs clearance, with tracking and basic customs support included.

Before booking any TCS international shipment, check the prohibited items list carefully and declare contents accurately. Items like cash, weapons, liquids, standalone batteries, prescription drugs, counterfeit goods, and other dangerous or controlled articles are not accepted and can lead to delays, confiscation, or legal issues.

RedBox International
Standard Intl. Express
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What is TCS RedBox International?
Pre‑boxed international parcels sold at fixed rates, available in 1, 2, 3, 5, 10, 15, 20, and 25 kg sizes. Drop your items into the right box, seal it, and pay one predictable RedBox price instead of worrying about exact volumetric weight.
🌍 Middle East & Gulf
Typical transit: 3–5 working days to UAE, Saudi Arabia, Qatar, Oman and Kuwait.
From around PKR 3,500–4,500 for small parcels.
🇬🇧 Europe & UK
Typical transit: 5–7 working days across the UK, EU states and Switzerland.
From around PKR 5,500–7,000 for small parcels.
🇺🇸 North America
Typical transit: 7–10 working days to the USA and Canada, subject to customs.
From around PKR 6,000–8,500 for small parcels.
🇦🇺 Asia-Pacific
Typical transit: 5–8 working days to Australia, Singapore, Japan and other APAC hubs.
From around PKR 5,000–7,500 for small parcels.
❌ Not allowed in TCS international shipments: Cash or currency notes, weapons and ammunition, explosives or dangerous chemicals, liquids and aerosols, standalone batteries and power banks, prescription or recreational drugs, counterfeit or illegal goods, and any items banned by airline or destination‑country customs rules.

TCS Cargo Aviation: Pakistan's Only Courier-Owned Aircraft Fleet

TCS Cargo Aviation is Pakistan’s first and only courier-owned cargo airline, built through a long-term investment of more than $50 million in dedicated aircraft and aviation infrastructure. Owning the planes rather than renting belly space on passenger flights gives TCS more control over schedules, capacity and reliability on critical trunk routes.

Today the TCS aviation fleet includes jet freighters for heavy domestic and regional line-haul plus turboprop aircraft that can reach secondary airports in challenging terrain. These aircraft connect Karachi, Lahore, Islamabad and northern cities overnight, keeping the entire domestic network in sync even when commercial airlines are full or disrupted.

Why aviation matters?

On long domestic lanes such as Karachi to Gilgit or Skardu, road transport can take 48 to 72 hours through difficult mountain passes. With TCS cargo aircraft the same route can be covered in roughly three hours of flying time, enabling true next-day and second-day delivery to northern Pakistan that road-only competitors struggle to match.

The aviation arm also supports time-sensitive medical supplies, cold-chain movements for fresh produce, high-value cargo that should spend minimal time in transit, and specialised government or institutional contracts. For rivals like Leopards, M&P and BlueEx that rely almost entirely on trucks and third-party airlines, replicating a dedicated cargo fleet of this scale would require tens of millions of dollars and years of regulatory effort.

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Current TCS Aviation Fleet (2025)*
Dedicated freighters operated under the TCS Cargo Aviation brand for overnight line-haul and northern routes.
Boeing 737 & 747 Freighters
Jet freighters used for heavy domestic and regional cargo on trunk sectors such as Karachi–Lahore–Islamabad.
Antonov An‑26 (×2)
Twin‑turboprop aircraft serving northern and secondary airports including Gilgit and Skardu.
*Fleet mix and aircraft types can change over time; always confirm current details with TCS.
Why aviation changes delivery speed
  • Karachi–Gilgit or Skardu by road can take 48–72 hours; by TCS cargo aircraft it is roughly 3 hours of flight time.
  • Night‑time sectors keep hubs in sync so next-day and second-day service works even during peak season.
  • Less dependence on passenger flights means fewer delays when commercial capacity is limited.
What the aircraft are used for
  • Time‑critical medical supplies and lab samples to remote hospitals.
  • Cold‑chain movements for fish, fruits and other perishables.
  • High‑value and sensitive cargo needing minimal touchpoints.
  • Government, institutional and project cargo where timing is crucial.
🏆 Competitive moat: Local rivals such as Leopards, M&P and BlueEx rely mostly on road transport and third‑party airlines, while TCS has spent more than $50 million building its own cargo aviation fleet. That capital and regulatory barrier makes the aircraft network very difficult for competitors to copy.

Specialized Services: Beyond Standard Courier

TCS has expanded beyond standard courier into several specialized services that sit on top of its nationwide delivery network. These verticals turn TCS into a one‑stop partner for embassies, banks, retailers, hospitals and even overseas Pakistanis who want to send gifts home.

Together, services like Visatronix visa dropbox, TCS Fresh cold‑chain logistics, TCS Sentiments gift delivery, Mailroom Management Solutions and branchless banking turn Express Centres into mini service hubs. Instead of only dropping parcels, customers can handle documents, payments, financial services and even business mailroom operations through the same TCS footprint.

📦 TCS Specialized Service Stack
Visa dropboxes, cold-chain, gifting, mailroom and branchless banking built on the same TCS network
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Embassy logistics
Visatronix: Visa & Passport Dropbox
Official visa and passport document collection for partner embassies. Applicants submit or collect files at designated TCS centres instead of visiting embassy counters, with tracking and SMS updates for peace of mind.
Cities: KHI, LHE, ISB, RWP, FSD, MUL, PEW, QTA, SKT, GRW, HYD · Volume: 100,000+ applications processed yearly.
→ Visit TCS Visatronix official page
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Cold-chain logistics
TCS Fresh: Temperature-Controlled Delivery
End‑to‑end cold-chain for fish and seafood from Karachi, fruits and vegetables, dairy, frozen foods and pharmaceuticals. Uses insulated packaging, data‑logged temperatures and refrigerated vehicles to maintain ranges like 2–8°C or −18°C on line‑haul and last mile.
Best for: Restaurants, modern trade, health-care distributors and brands that cannot afford a break in the cold chain.
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Gift & sentiments
TCS Sentiments: Premium Gift Delivery
Online gifting platform for flowers, cakes, chocolates and curated hampers delivered across Pakistan. Offers personalised cards, gift wrapping and same‑day delivery windows in major cities, popular with overseas Pakistanis sending occasions home.
Use cases: Birthdays, anniversaries, Eid, Mother’s Day, corporate gifting and surprise deliveries.
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Mailroom & print
MMS: Mailroom Management Solutions
In‑house digital printing and fulfilment for bulk statements, policy documents and customer cards. TCS prints, stuffs, sorts and delivers at scale so banks, telecoms, insurers and universities can outsource their entire mailroom.
Typical jobs: Debit/credit card kits, CNIC/SIM documentation, fee vouchers, bills and regulatory notices.
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Branchless banking
Bill Payments & Financial Services
Many TCS Express Centres act as walk‑in financial service points. Customers can pay utility bills, recharge mobile numbers, top up Easypaisa and JazzCash wallets or send domestic money transfers over the counter.
Impact: Extends basic financial access to small towns and peri‑urban areas that have courier coverage but limited bank branches or ATMs.
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Why these services matter for businesses
Because all of these verticals run on the same TCS branch, rider and aviation network, brands can plug into multiple solutions—visas, cold‑chain, gifting, mailroom and payments—through a single logistics partner instead of stitching together separate vendors.

TCS Facilities & Infrastructure: 5 Centre Types Explained

TCS operates more than 1,000 Express Centres and service points across over 380 cities in Pakistan, making it the most accessible courier network in the country. Understanding how these TCS facilities are classified helps you choose the right branch for COD accounts, international shipping or simple parcel drop-offs.

At the top are company-owned, company-operated Express Centres that work as flagship hubs with the widest service range and extended hours. Below that, franchised outlets, shop-in-shop counters, agent locations and regional processing hubs each play a different role in the overall TCS infrastructure.

If you know whether you need a full-service Express Centre, a quick drop-off point or just the address of a regional hub, it becomes much easier to plan visits and avoid wasted trips. The breakdown below summarises what each TCS centre type usually offers, along with typical locations and limitations.

TCS Facility Types at a Glance
Five centre classes power the TCS network, from flagship Express Centres to back‑end regional hubs.
🏢 1. Company‑Owned Company‑Operated (COCO)
Flagship, full‑service TCS Express Centres in major cities. Offer almost all services in one place, including COD and ecommerce setup, Visatronix visa dropbox, international shipping and large cargo handling.
Best for: Business customers, high‑volume shippers and anyone who needs complete support in one visit.
🤝 2. Franchised Express Centres
Privately operated outlets under the TCS brand, usually in neighbourhood markets and secondary cities. Handle domestic and international bookings but may not support specialised services like Visatronix or heavy cargo.
Best for: Everyday parcel drop‑offs, COD returns and walk‑in retail customers.
🏪 3. Shop‑in‑Shop Counters
Compact TCS counters inside malls, supermarkets and partner stores. Primarily accept pre‑packed shipments and document envelopes with standard services and lighter staffing.
Best for: Quick drop‑offs while shopping when you do not need detailed service guidance.
📮 4. Agent Network & IBRS Points
Small authorised shops in rural and remote areas that collect and hand out shipments on behalf of TCS. Typically limited to basic pickup and drop‑off without on‑site tracking tools or complex account services.
Best for: Communities without a full Express Centre but needing reliable courier access.
🏭 5. Regional Processing Hubs
Large behind‑the‑scenes sorting centres in Karachi, Lahore, Islamabad, Faisalabad, Multan, Peshawar and Quetta. Not open for walk‑in customers, these facilities handle bulk scanning, routing and dispatch for domestic and international flows.
Best for: Line‑haul and network operations; visits are usually by appointment or for corporate clients only.
Find a TCS office near you: Use the official branch locator or a city‑wise TCS office directory to confirm services, timings and contact numbers before you visit.

How TCS Services Work: End-to-End Process

Behind every TCS shipment is a standard five-step process that runs from booking to final delivery. Once you hand over the parcel at a TCS Express Centre or via Hazir pickup, the box is scanned, labelled with a consignment number and pushed into the national network.

From there, parcels move to regional hubs where they are sorted by city, loaded onto line-haul trucks or TCS cargo aircraft, and transferred to the destination branch. At each checkpoint, new scans update your TCS tracking status so you can see when an item is in transit, at a facility or out for delivery.

On the last mile, a local courier is assigned to your shipment and the status changes to “Out for Delivery” before it is finally marked “Delivered” with proof of delivery captured. For Cash on Delivery (COD) orders, TCS then settles payments back to the shipper according to the agreed payout cycle, closing the loop for e-commerce sellers and businesses.

  1. 1
    Book & Drop Off
    Book through the TCS app, Hazir pickup or nearest Express Centre, choose your service tier, pay charges and receive a consignment number (CN) for tracking.
  2. 2
    Collection & Sorting
    The parcel is collected from the branch or pickup run, moved to a regional hub, scanned and sorted by destination city before loading onto trucks or cargo aircraft.
  3. 3
    In Transit
    The shipment travels via road or air to the destination hub. Tracking typically shows statuses like “In Transit” or “Arrived at TCS Facility – [City]”.
  4. 4
    Out for Delivery
    At the final branch, a rider is assigned and your parcel is scanned as “Courier Out for Delivery”. You may receive an SMS or app notification with rider details and expected arrival.[web:847]
  5. 5
    Delivered & Settlement
    The receiver signs for Proof of Delivery (POD) and the status switches to “Delivered”. For COD shipments, TCS reconciles collected cash and remits it to the shipper on the next payout cycle.[web:885]
📍 Track Your TCS Shipment
Enter your consignment number (CN) on the official TCS tracking page, in the mobile app, by SMS, or via WhatsApp chat. Use exactly the digits printed on your receipt—do not add spaces or extra characters.
Channels: tcsexpress.com tracking · TCS mobile app · SMS shortcode · WhatsApp support / helpline.

Quick Comparison: Which TCS Service Should You Choose?

Service Delivery time Starting price* Best for
Same‑Day (Hazir) 4–6 hours (same city) Around PKR 500 Urgent documents, emergencies
Overnight Express Next business day From ~PKR 180–250 Standard e‑commerce COD parcels
Economy 2–3 working days From ~PKR 120–150 Non‑urgent or heavier budget shipments
International (Gulf) 3–5 working days From ~PKR 3,500 Gifts and documents to UAE/Saudi/Qatar/Oman
International (US/UK) 4–10 working days From ~PKR 5,500–6,000 Long‑distance parcels and documents
COD (E‑commerce) Depends on chosen tier Base courier + ~2.5–3.5% COD fee Online sellers collecting Cash on Delivery
Cargo Aviation 3–6 hours flight time Quote‑based Heavy cargo and northern‑areas lanehaul
Hazir Pickup Rider in ~60 minutes Delivery charges + ~PKR 100–150 Bulk shippers or customers without a nearby branch
*All prices are indicative starting points for light parcels; always confirm exact TCS rates using the latest rate calculator or branch quote.

❓ Frequently Asked Questions

❓ What is TCS full form?
TCS stands for Tranzum Courier Service, registered as TCS Holdings (Pvt.) Ltd. Founded in 1983, it now handles the largest share of Pakistan’s courier market with more than 1,000 locations nationwide.
❓ What is TCS Hazir and how does it work?
TCS Hazir is a doorstep pickup service where a rider comes to your address, collects parcels and generates consignment numbers on the spot. It is available in major cities such as Karachi, Lahore, Islamabad, Rawalpindi, Faisalabad and Multan, with a separate pickup fee typically in the PKR 100–300 range depending on city and service.
❓ What services does TCS provide besides courier?
Beyond standard courier, TCS runs Visatronix visa document centres, TCS Fresh cold‑chain logistics, COD / COD+ for e‑commerce, dedicated cargo aviation, national warehousing, MMS mailroom and digital printing, Sentiments Express gifting, and freight services by road, air and sea.
❓ What’s the difference between TCS Overnight and Economy?
Overnight Express targets next‑business‑day delivery across Pakistan and is the default choice for COD and most e‑commerce orders. Economy usually takes 2–3 working days and costs roughly 30–40% less for heavier or non‑urgent shipments, making it better for budget‑sensitive parcels.
❓ What is TCS COD and how much does it cost?
TCS COD lets online stores ship parcels nationwide while TCS collects cash from customers and deposits it into the merchant’s account. COD fees are typically in the ~2.5–3.5% range or based on value slabs, charged on top of normal courier rates, with payouts commonly released within 7–15 days depending on the agreement.
❓ What is TCS RedBox international service?
TCS RedBox International offers pre‑boxed export parcels at fixed rates in weight slabs such as 1, 2, 3, 5, 10, 15, 20 and 25 kg. It is designed for personal gifts and small parcels going to 220+ countries where customers want predictable pricing instead of per‑kilo calculations.
❓ What is TCS cargo aviation and why does it matter?
TCS operates a dedicated cargo airline under the TCS Aviation brand, using jet freighters and turboprop aircraft on overnight trunk routes between major cities. This owned air capacity lets TCS keep next‑day delivery running and reach northern areas much faster than road‑only competitors that rely on third‑party airlines.
❓ What are the 5 types of TCS Express Centres?
TCS classifies locations into COCO company‑owned branches, franchised Express Centres, shop‑in‑shop counters inside partner stores, agent / IBRS points in small towns, and large regional processing hubs that handle sorting but are not open to walk‑in customers. Together these make up more than 1,000 outlets across Pakistan’s 380+ cities.

Conclusion

From 60-minute Hazir pickup to cargo aircraft serving Gilgit and Skardu, TCS now operates the most complete logistics ecosystem in Pakistan. Decades of infrastructure investment in 1,000+ branches, a dedicated aviation fleet, cold-chain capacity and a nationwide COD network give TCS reach that smaller couriers simply cannot match.

Key takeaways:

  • 15+ services cover everything from basic courier to niche solutions like Visatronix, Sentiments and cold-chain logistics.
  • TCS Hazir doorstep pickup saves time for busy customers and bulk shippers who cannot visit a branch.
  • A mature COD and COD+ stack powers Pakistan’s e-commerce market with cash collection and regular settlements.
  • Cargo aviation shortens critical lanes to hours instead of days, especially for the northern areas.
  • Five facility types across more than 380 cities create the densest logistics footprint in the country.

Whether you are an online seller, an occasional sender or a corporate shipper, TCS’s combination of services, coverage and technology makes it a strong default choice for domestic and international logistics.

Ready to ship with TCS?
Use these quick links to send your first parcel, track existing shipments and check live TCS courier charges before you book.

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